Sciopay is an FCA-regulated fintech that enables real-time payments and local settlements across more than 150 jurisdictions. Built for global reach, the platform powers B2B payment flows for companies navigating complex cross-border needs—currency conversion, multi-country approval chains, and regulatory oversight. Speed and control sit at the core of the business.
As operations scaled, the compliance function was expected to scale with it. The team was managing a growing list of responsibilities: monitoring transactions, handling approvals, updating the compliance framework, and investigating alerts. The tools were there—but siloed. Manual steps crept in. Updates took longer. Efficiency dropped.“We were stuck juggling disconnected tools, patching together multiple systems. But in essence, our job isn’t to babysit workflows,” said Saqib Mirza, Sciopay’s CEO and co-founder. The goal was clear: unify the system, reduce complexity, and empower the compliance team to move with speed and confidence.
With Flagright, Sciopay’s compliance team took full ownership of their fraud and AML rule logic—without relying on engineers or introducing risk into production. Engineering bottlenecks are evidently one of the most common reasons teams can’t respond quickly to shifting risk patterns. By removing that dependency, both compliance and engineering teams could focus their time on higher-impact priorities.
Sciopay built their framework using Flagright’s rules engine, where configuration could begin with pre-built templates from the global rule library—shaped by learnings from customers across six continents—or be designed entirely from scratch using the scenario builder for more complex, customized logic tailored to their unique business model and threat landscape.
The team also made full use of risk-based monitoring features—layering in enhanced due diligence checks for users, tracking behavioral changes over time, screening counterparties against global watchlists, and applying advanced matching algorithms to minimize false positives and surface risk with greater precision.
.png)
This safe, responsive feedback loop made the team more agile. Detection logic could be refined continuously—reducing friction for customers while staying sharp against risk. Shadow rules gave early visibility into alert volumes and operational impact, while advanced analytics helped pinpoint which adjustments were driving false positives and where fine-tuning could bring the program closer to its ideal balance of effectiveness and efficiency.
Before Flagright, investigations meant switching between systems to piece together context. Today, Sciopay’s compliance team works from a single interface that brings transaction monitoring, screening, case reviews, and real-time payment approvals into one streamlined workflow.
Beyond consolidation, the platform introduced new layers of operational efficiency. Alerts are automatically assigned to team members to balance workload. Case and performance analytics help surface bottlenecks and highlight areas for additional training. SLA tracking and quality assurance tools ensure investigative throughput stays consistent and measurable.
A key unlock for Sciopay has been the ability to tailor the case management workflow to how their team actually works. Alert dispositions can be customized, and narratives can either be drafted manually or generated with the help of Flagright’s AI Copilot—where the team defines the exact inputs that shape each case summary. Analysts follow customizable investigation checklists, and queues help segment alert handling across different teams. Common aliases can also be defined for internal terminology, ensuring the team works in a language that fits their day-to-day operations.
“My team is no longer jumping between platforms or chasing scattered data—we have a single case management system covering automated transaction monitoring, screening investigations, and real-time payment approvals,” said Isebor. With AI helping filter noise and prioritize risk, Sciopay has reduced manual effort by 70%, freeing up time for high-impact reviews and strategic decision-making.
The shift to Flagright wasn’t just a tooling upgrade—it reshaped how the compliance team operates. With fewer manual tasks and disconnected systems to manage, the team could move faster, collaborate more effectively, and focus on high-value work instead of chasing process.
.png)
Baran Ozkan, Flagright’s CEO and co-founder, credits Sciopay’s clarity and decisiveness for the success of the rollout: “Sciopay moved with purpose. They knew what they wanted, made fast decisions, and trusted us to deliver. That’s where momentum comes from—clarity, urgency, and partnership. And when all three are aligned, the impact speaks for itself.”
.webp)
