Sciopay:

Insights from a 7-Day Rollout of Real-Time Infrastructure

Customer
Sciopay
Industry
Payment processor
Region
UK

The Challenge

It’s a constant battle: us versus financial crime. Fintechs and payment providers are increasingly challenged by fragmented data systems and the sluggish pace of integrating compliance solutions—barriers that hinder the proactive fight against financial crimes. As regulations tighten and fraud tactics grow more sophisticated, the speed of integration and the ability to adapt have become as critical as the system’s capabilities, serving as key factors for organizations striving to stay ahead.

To uncover how these challenges are being addressed, we spoke with Igor Gajosinskas, Co-founder and Head of User Experience at Sciopay, and Madhu Nadig, Co-founder and CTO at Flagright, about how Sciopay leveraged Flagright’s platform to reinvent its compliance and fraud prevention strategies.

Flagright’s exceptional customer support has played a pivotal role in facilitating the expansion of our AML operations. They efficiently address all our requests.
Author
Viktorija Gudeliauskiene
Head of AML Operations at kevin.
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Background

Sciopay is an FCA-regulated fintech revolutionizing global payments by democratizing access to advanced payment technologies, such as multi-currency IBANs, 0% deposit forwards, and local settlements in over 150 jurisdictions. Sciopay enables businesses to manage currency risk effectively, maximize profitability, and offer branded global payment solutions.

Sciopay partnered with Flagright to establish real-time transaction monitoring, with a specific focus on a strong solution for payment approvals. A reliable system with a fast response time for transaction processing was a key expectation, as Flagright’s role served as a critical success factor for their business.

Integration Experience

Sciopay and Flagright kicked off the integration process with collaborative technical discovery sessions between their teams. Supported by Flagright’s technical expertise, Sciopay began the implementation by conducting initial data mapping and developing the integration with Flagright’s API.

Since temporarily suspending payments for manual approvals and blocking was vital to Sciopay’s operations, Flagright designed a user-friendly payment approval module specifically tailored to their needs. On Sciopay’s end, this involved implementing webhooks to enable automatic notifications of payment status changes, empowering the compliance team to manage all tasks smoothly within Flagright’s console without toggling between platforms.

After the integration was established, the teams moved on to sandbox testing. Flagright supported with valuable guidance on mapping optimizations and resolved discrepancies to ensure uninterrupted data flow, which could later serve as inputs for rule engines and risk-scoring models. One significant advantage for Sciopay was gaining perpetual access to the sandbox environment, allowing them to thoroughly test both initial implementations and future developments before rolling out changes to the production environment.

Go-Live Phase

The end-to-end integration process was completed in just seven days, significantly ahead of industry benchmarks. "Flagright’s documentation was thorough and clear, and the team provided Tier-1 support throughout. It’s very rare to experience a vendor that is so eager to help you get started," Igor added.

Madhu shared that Flagright's integration time typically averages 5–7 days, depending on the customer’s tech stack.

Following the successful go-live, Igor and Madhu emphasized the importance of ongoing support and adaptability. "Regulations and fraud tactics are constantly changing," noted Madhu. "We work closely with our customers to ensure they stay ahead by providing continuous updates and expertise."

Metrics That Matter

Following the integration, Sciopay reaped substantial benefits from the implementation. "Everything in Flagright is real-time by default. There were no gotchas, and we never had to worry about performance," Igor stated.

"The platform’s reliability and scalability have made compliance effortless—it just works, allowing us to focus entirely on growing our core business," Igor added. Madhu emphasized, "Flagright empowers customers to manage complex compliance requirements without compromising efficiency. Our platform’s exceptional throughput and uptime are what truly set us apart."

Real-World Impact

Overseeing the integration experience, Sciopay’s CEO and co-founder, Saqib Mirza, highlighted how integrating Flagright’s solutions enabled the company to streamline compliance processes, mitigate fraud risks, and significantly enhance their security posture.

Flagright's AML compliance and fraud prevention platform has proven to be a pivotal solution for Sciopay, helping them boost compliance efficiency while maintaining a sharp focus on strategic growth. The smooth integration, proven reliability, and exceptional support from Flagright reinforce its position as a trusted partner in financial crime prevention.

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